Shipping policy

Shipping Policy

At BumbleBalm, we aim to get your natural skincare products to you as quickly and smoothly as possible! Here’s how our shipping process works:

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Processing Time
All orders are processed within 2-3 business days. You’ll receive a confirmation email once your order has shipped. 

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Shipping Rates & Delivery Times
We offer flat-rate shipping across Canada and the U.S.

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days (available at checkout)

Shipping fees will be calculated at checkout based on your location and selected shipping method.

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Order Tracking
Once your order is on its way, we’ll send you a tracking number so you can keep an eye on your package.

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Missing or Damaged Orders
If your order arrives damaged or doesn’t arrive at all, please contact us at hello@bumblebalm.ca, and we’ll help make things right.